ASUG Dirección de Educación
Estimados Miembros de ASUG Argentina:
Les acercamos esta fuente de información para realizar capacitaciones en SAP Support Enterprise Academy!
La misma requiere un S-User ya que es parte del offering del contrato de mantenimiento de licencias SAP Enterprise Support.
Disponible en:
https://support.sap.com/en/
Esperamos que les sea de utilidad y como siempre, los invitamos a sumarse a nuestra querida Asociación para seguir siendo parte de esta hermosa comunidad!
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Atte. Dirección de Educación.
Estimados asociados:
A continuación les compartimos información de interés para la comunidad de usuarios SAP sobre noticias, comunicados, eventos y sesiones virtuales de transferencia de conocimiento.
1. Noticias de interes:
• In Q3 2022, all support features will be transitioned from the SAP ONE Support Launchpad (http://launchpad.support.sap.com/) to SAP for Me (http://me.sap.com/) – the new single-entry point for SAP-support.
The team responsible for shaping the SAP for Me – page is very interested on customer feedback on the usability of the page. For this reason it is planning to schedule two “research studies” with the approximately duration of 60 min. Participants in this sessions could give direct feedback and co-create the future experience with SAP for Me:
• Study 1: Locating important contacts in “SAP for Me”, navigating SAP for Me, monitoring systems in “SAP for Me”
• Study 2: Troubleshooting a product issue (including searching the knowledge base) and creating a support case/incident in “SAP for Me”. (Please note: the support case creation workflow is a completely new option)
In order to set up the sessions effectively, the supportusability-team is asking all interested potential attendees to send an email to supportusability@sap.com including
• full name,
• company name,
• time zone
• list of SAP products, important for the attendee
The interested customers will be addressed directly by the supportusability-team.
2. Conoce enlaces importantes de las plataformas de entrenamiento de SAP:
1. OpenSAP (free of charge): https://open.sap.com/ el registro es simple a través de sus emails.
Tiene tres tipos de Cursos:
a. Current curses: son los programados que están ahora dictándose (pueden inscribirse y obtener la certificación si al inscribirse se los indica, )
b. Upcoming courses: cursos programados a fecha futura que aún no han comenzado
c. Self-paced courses: cursos ya emitidos, que se pueden hacer sin la certificación final, pero se puede reactivar la certificación si figura la opción “Reactivate for Record of Achievement” (esto tiene un costo de 39.00 Eur + IVA/VAT que se adquiere en SAP Store. Cuando se registren en la plataforma, van a recibir anuncios durante el año donde hay ofertas para la reactivación de cursos a menor precio.
OpenSAP Microlearning (free of charge): https://microlearning.opensap.com/ tiene contenidos de aprendizaje cortos por producto y sus componentes (Ejemplo: Producto SAP S/4HANA on-Premise, “Finanzas y riesgos”: https://microlearning.opensap.com/category/Finance+and+Risk/221858993)
OpenSAP Podcast: https://podcast.opensap.info/inside-sap/2022/02/22/episodio-es-10-cc-rig-beneficios-de-sap-s-4hana-finanzas/
2. SAP Learning Journeys (free of charge, but limited): https://learning.sap.com/learning-journey es una plataforma nueva que se está ampliando.
3. SAP Learning Hub (by subscription & S-User req.): https://learninghub.sap.com/ esta es la Plataforma tradicional por suscripción con S-USER nominado al licenciarlo.
4. SAP Communities: https://www.sap.com/latinamerica/community.html en nuestra web global es el punto de partida, desde ahí pueden buscar la que necesiten y están organizadas por producto e industria.
3. Sesiones virtuales para Mayo
• May 18, 2022
Incident Management (Português)
Duration 30 min 3:00 – 3:30 PM EDT
Registration (https://webinars.sap.com/vem-id-24484-68896/en/registration.aspx)
Nesta sessão aprenderá sobre melhores práticas para a criação de incidentes, permitindo que obtenha o melhor de seu suporte da SAP.
Este webcast sobre gerenciamento de incidentes ajudará a melhorar a qualidade dos incidentes que estão sendo criados e, em geral, a sua experiência de suporte com SAP. O objetivo é que todos entendam os processos que devem seguir para obter os melhores resultados de seu contrato de suporte.
You can also check the SAP User Groups K4U – page for registration (https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#220518_01)
• May 18, 2022
Introduction of SAP for Me, your new customer portal (Session 4) – Spanish
Duration 50 min 2:00 – 2:50 PM EDT
Registration (https://webinars.sap.com/vem-id-24634-69183/en/registration.aspx)
SAP for Me is your personalized central entry point to SAP’s support. It provides transparency across all your SAP solutions and ensures a harmonized support experience. SAP for Me makes support-related tasks easy with an end-to-end view of your product portfolio all in one place. Join this Support Webcast to learn more about SAP for Me including the depreciation of the SAP ONE Support Launchpad home page as an access to applications.
When you engage with SAP’s support with SAP for Me, you can:
-have a single-entry point for all support-related topics and questions
-easily find the information and help you need
-perform self-services, such as cloud system provisioning
-get a holistic view of your licenses, orders, and consumption status
You can also check the SAP User Groups K4U – page for registration (https://webinars.sap.com/sap-user-groups-k4u/en/ccoe#220518_02)
• May 3 – May 20, 2022
Live Sessions In-Depth with SAP S/4HANA – SAP Learning Hub License is needed
Duration 60 – 90 min sessions strarting at different times
This series of compelling Live Sessions is designed to provide you with deep product insights on selected SAP S/4HANA and SAP S/4HANA Cloud topics.
Please find more details by following this blog post (https://blogs.sap.com/2021/06/30/in-depth-with-sap-s-4hana/) in SAP Community.
By attending these sessions, you will learn about:
05/05/2022 – 10:00 AM EDT – SAP S/4HANA Cloud – Localization
09/05/2022 – 7:00 AM EDT – Two-Tier ERP
13/05/2022 – 9:00 AM EDT – Overview of Different Consumer Product Industry Scenarios with SAP S/4HANA Cloud
17/05/2022 – 10:00 AM EDT – SAP S/4HANA Cloud – Warehouse Management: Inbound from Vendor
18/05/2022 – 10:00 AM EDT – SAP S/4HANA Cloud – Warehouse Management: Outbound to Customer
19/05/2022 – 10:00 AM EDT – SAP S/4HANA Cloud – Warehouse Management: Production Integration featuring Kanban
You can also check the SAP User Groups K4U – page for registration (https://webinars.sap.com/sap-user-groups-k4u/en/rise_with_sap#220503_20)
• May 17, 2022
SAP Customer Experience – Best Practices on Structuring your Product Catalog in Order to Optimize User Experience
Duration 60 min 10:00 – 11:00 AM EDT
Before you can get serious about optimizing your buying journey, or get deep into personalization, you need well-structured product data. This is a topic that gets skipped or considered less than exciting, but it’s an unavoidable prerequisite for everything more exciting or future-facing–so let’s get serious about it! In this session, we will go over some practical best practices for optimized catalog structure and data governance
You can also check the SAP User Groups K4U – page for registration and recordings (https://webinars.sap.com/sap-user-groups-k4u/en/cx#220517)
• May 19, 2022
Line of Business – Intelligent Spend & Business Network: View on SAP Solutions for Digital Business Processes in Procurement
Duration 120 min 9:00 – 10:00 AM EDT
Direct Registration (https://sap-se.zoom.us/meeting/register/tJYrdeurpz0jHNzz8yNUIJcFoJl2ste9NXl3?timezone_id=America%2FNew_York)
Due to further shortages and increasing prices, procurement and supply chain professionals remain in the spotlight to ensure supply, business continuity and cost control. Some organizations are prepared to face the challenges, and some not. Where is your company standing?
In this 2-hour online session, SAP offers an interactive platform to gain an understanding on intelligent spend & business network solutions, capture latest information on architecture and extensions, and what is next to come.
You can also check the SAP User Groups K4U – page for registration (https://webinars.sap.com/sap-user-groups-k4u/en/industries#220519)
• May 24, 2022
Integration: Getting Started with SAP Integration Suite – Open Connectors
Duration 60 min 2:00 – 3:00 PM EDT
Direct Registration (https://sap-se.zoom.us/webinar/register/WN_izI8MCMIThmwwLDqaBqy-w?timezone_id=America%2FNew_York)
Accelerate connectivity with third-party cloud applications using the open connectors capability of SAP Integration Suite. Providing pre-built connectors to simplify the connectivity and seamless integration with over 160 non-SAP applications. Benefit from connectivity to third-party APIs via harmonized RESTful APIs and can develop and map canonical data models to extend prebuilt connections. This will help you drastically reduce time to connect to top non-SAP SaaS applications
You can also check the SAP User Groups K4U – page for registration and recordings (https://webinars.sap.com/sap-user-groups-k4u/en/integration#220524)
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Atte.
Dirección de Educación
ASUG Dirección de Educación
Comunicación N° 2
Estimados asociados:
Seguimos trabajando en acercarles más propuestas que les permitan mantener toda la información disponible con la que cuentan, de manera sencilla desde nuestra página web:
A continuación los links destacados:
https://me.sap.com/
(es de acceso gratuito para todos los clientes a través del s-user)
SAP for Me es el compañero digital de los clientes de SAP, transparencia integral sobre su cartera de productos SAP, en un solo lugar. Este portal también sugiere a los clientes los Learning Journeys por producto.
Una vez más, esperamos sea de su agrado contar con esta información en un solo sitio y los invitamos a unirse a nuestra organización.
Estamos a disposición para cualquier consulta que necesiten ya sea con nuestra asociación y/o con SAP Directo.
Atte.
Dirección de Educación
ASUG Dirección de Educación
Comunicación N° 1
Estimados miembros de la Comunidad ASUG Argentina:
Nos es muy grato ofrecerles información muy interesante que SAP nos acerca para nuestros miembros asociados.
A continuación podrán acceder a la misma seleccionando los siguientes links según sus necesidades.
Aguardamos los mismos sean de gran interés y aporte a sus necesidades.
Esperamos un gran año con mucha información y desarrollo tanto profesional como empresarial para toda nuestra comunidad.
Estamos a disposición y los invitamos a sumarse!
Atte.
Dirección de Educación
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Roadmap Viewer
The SAP Roadmap Viewer contains procedures and methods that help customers to bring improvements and innovations into their company.
METODOLOGIA Y ACELERADORES:
Te permite ingresar a la metodología y aceleradores para cada uno de los roadmaps de implementación disponibles:
https://go.support.sap.com/roadmapviewer/#
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