The pilot phase for SAP Innovation and Optimization Pathfinder 2.0 has started, and we encourage you to invite your customers to join.

This customer-specific report helps to bridge conversations between IT and line-of-business (LOB) decision makers, by providing fact-based insights and tailored recommendations on the benefits of upgrading from older SAP S/4HANA releases and how to best use SAP Enterprise Support to respond to COVID19, optimize business and IT operations and upgrade to the latest SAP S/4HANA release.


-One joint report for IT and Business, organized by Line of BusinessHIGHLIGHTS OF PATHFINDER VERSION 2.0

-Insights of COVID-19 impact on the industry

-End-to-end business processes insights with 80+ KPIs

-Recommendations “Why upgrade from older S4-releases to release 1909”

-Simplified request process: no need of enhanced Early Watch Alert report anymore

PATHFINDER 2.0 – Scope from a customer perspective

  • Where are areas of business process improvement for my system, and how am I positioned compared to my peers?
  • Out of SAP’s vast offering of SAP Fiori apps, SAP S/4HANA innovations, Intelligent Enterprise or SAP cloud offerings, which are the most relevant ones, based on my system usage today?
  • If operating an older SAP S/4HANA release: what are most relevant innovations in the latest release of SAP S/4HANA?
  • Where are potential areas for IT optimization, how to profit most from SAP Maintenance?

» Please participate our pilot phase!

All SAP direct customers can participate in the pilot phase by requesting their own, tailored SAP Pathfinder 2.0 report at

»Find relevant assets here!

– Request website
– Customer presentation
– Sample reports for SAP S/4HANA and SAP ERP
– Data request manual

For any question or feedback, please reach out to


Wassilios Lolas
on behalf of the Customer Value Experience team